• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at [email protected] or +65 9664 9826.
  • Please note that the OneChangi ID service is not available on 7 Nov from 01:00 to 05:00 (SG time) due to a system enhancement. We apologise for any inconvenience encountered.

    For the crediting of Changi Rewards points earned during the maintenance period, please write to us with your attached receipts at [email protected]

  • [Advisory]?There will be lane closures at PIE Exit 1 towards Airport Boulevard from 5 to 19 December 2019. Drivers are advised to approach with caution and expect delays.
  • Personal and Premium is What We Do

    From perfumes and liquor, to fashion and gifts, you can count on our team of experts for a shopping journey tailored to your’ needs.
    Immerse in the signature Changi Experience of Stress-Free retail right before your flight.

    Our Brand Promise


    • Bespoke Experience
      We strive to know you better than your friends will, to give you the shopping experience in Changi that is tailored to your wants.

    • Quintessential Service
      We serve you the best we can, catering to your every need and giving you a Stress-Free experience in, and even out of Changi Airport.


    • Insider Man
      We let you be the first to know about new product launches, giving you front row access to Changi exclusives.

    • Endless Privileges
      We strive to give you the pamper you deserve. From private offerings to limited gifts, it is a treat to be loved.

    120,560 Passengers Served in Year 2018

    Creating memorable experiences every day.



    Expert dedicated concierges

    6am to 1am

    Available daily

    Terminals 1, 2, 3

    Terminal presence

  • Book an appointment with us

    WhatsApp or call : +65 9712 5328 (please mention "CAPG")
    Email:?[email protected]

    ? WeChat QR

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