• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at [email protected] or +65 9664 9826.
  • Please note that the OneChangi ID service is not available on 7 Nov from 01:00 to 05:00 (SG time) due to a system enhancement. We apologise for any inconvenience encountered.

    For the crediting of Changi Rewards points earned during the maintenance period, please write to us with your attached receipts at [email protected]

  • [Advisory]?There will be lane closures at PIE Exit 1 towards Airport Boulevard from 5 to 19 December 2019. Drivers are advised to approach with caution and expect delays.


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Please Note the Following:

Please proceed to your airline's regular check-in counters if any of the following applies to you:
1. You are a passenger on staff travel or standby tickets
2. You are a passenger with a flight change request
3. You are a passenger with excess baggage or a ticketing issue
4. You are part of a single booking with more than 7 passengers


Jewel Changi Airport

Early Check-in in Jewel

Find out more about your Early Check-in options in Jewel, home to world-class experiences and award-winning airport services.


Drinks on Us

Drinks on Us

There are places in Changi Airport where you can enjoy complimentary cocktails before your flight. Find out where they are.


Hit the Shops

Hit the Shops

Get Changi exclusives and delightful retail experiences at more than 200 stores in?Changi Airport’s transit area.



Recommended Itineraries

Recommended Itineraries

The earlier you check in before your flight, the more of Changi you'll get to enjoy!



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